Terms and Conditions
Welcome to Hari Om Tours and Travels. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Booking and Payment
- Reservations: All bookings are subject to availability and confirmation by Hari Om Tours and Travels.
- Payment: Full payment or a specified deposit must be made at the time of booking. Accepted payment methods include credit/debit cards, bank transfers, and other payment gateways as indicated.
- Cancellations and Refunds: Cancellations must be made in writing. Refunds will be processed based on our cancellation policy, which may vary depending on the package or service booked.
2. Travel Documents
- Responsibility: It is the traveler’s responsibility to ensure that all travel documents, including passports, visas, and health certificates, are valid and up-to-date.
- Information Accuracy: Travelers must provide accurate information during the booking process. Hari Om Tours and Travels is not responsible for any issues arising from incorrect information.
3. Changes to Bookings
- Modifications: Any changes to bookings, such as dates, destinations, or services, are subject to availability and may incur additional charges.
- Operator Changes: Hari Om Tours and Travels reserves the right to alter itineraries or substitute services of equal or higher value if necessary due to circumstances beyond our control.
4. Liability
- Travel Risks: Travelers participate in our tours and services at their own risk. Hari Om Tours and Travels is not liable for any injuries, damages, losses, or delays caused by accidents, natural disasters, weather conditions, or other unforeseen events.
- Third-Party Services: We work with third-party suppliers to provide certain services. While we strive to work with reputable partners, we are not responsible for their actions or omissions.
5. Privacy and Data Protection
- Personal Information: We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described.
- Confidentiality: We are committed to maintaining the confidentiality and security of your personal information.
6. Conduct and Behavior
- Respectful Behavior: Travelers are expected to conduct themselves respectfully and follow the instructions of guides and operators. Any behavior deemed disruptive or harmful may result in termination of services without a refund.
- Compliance with Laws: Travelers must comply with local laws and regulations during their trip.
7. Complaints and Disputes
- Resolution: Any complaints should be reported immediately to the tour guide or our customer service team. We will make every effort to resolve issues promptly and satisfactorily.
- Governing Law: These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
8. Changes to Terms
- Updates: Hari Om Tours and Travels reserves the right to update or modify these terms and conditions at any time without prior notice. It is the traveler’s responsibility to review these terms periodically.